Question 1

How deep does the water have to be?

Accepted Answer

Magic Buoy requires at least 2.5 feet of water to function properly, however 3 feet or more is optimal.

Question 2

Is Magic Buoy anchored to the bottom?

Accepted Answer

No, Magic buoy ties to your dock using 2 simple straps.

Question 3

Do I need to get in the water to install?

Accepted Answer

The vast majority of installations take only a few minutes, and can be accomplished from the top of the dock. As long as you can lead a strap around underwater obstacles (chains, pilings) the system till function.

Question 4

What is your warranty?

Accepted Answer

Magic Buoy is warrantied for 1 year after delivery.

Question 5

What is your return policy?

Accepted Answer

Magic Buoy offers a 30 day risk free trial period. If you are not satisfied with the performance, we will refund you your full purchase price. (shipping not included)

Question 6

Where can I buy Magic Buoy?

Accepted Answer

We offer systems through a dedicated dealer network. Simply contact us with your location, and we will direct you to the closest dealer. If there is no dealer in your area, we will be able to send you a "System in a Box", and offer virtual support for setup and installation.

Question 7

How does Magic Buoy work?

Accepted Answer

The Pontoon and Tritoon Parker systems use a combination of a counterweighted tube and specially designed buoy to capture the front of your boat. Once captured, you turn the motor to apply thrust forward and slide the stern in. Usually, Idle speed will maintain your position at the dock indefinitely.  The counterweights and mounting straps ensure that the system returns automatically to your set position when the boat is not interacting with the system.

FAQ

Foire aux questions